Thank you for visiting and shopping The Glass Alchemist. Following are our shipping Policy.
Shipping and Process time.
We do our best to process orders as fast as we can. 90% of our orders are custom/personalized and many are hand made. We experience a high volume of orders and that does delay processing orders. Please be patient we guarantee you will receive your order. If there will be a signifi8cant delay in processing and shipping your order we will contact you via email.
We always assume it will take 14-21 days to process orders and get them shipped. We do not consider Weekends and Holidays.
Shipping in the U.S. is free so we reserve the right to choose which carrier to use in shipping orders. Most all our orders are shipped via USPS but in some cases, we use UPS and FedEx.
Once we ship your order we will submit to you a tracking number. Please understand once it ships we are not responsible for how long it takes to arrive at your doorstep.